Pizza Express & Deliveroo Review // 03.10.16

Pizza Express & Deliveroo

We were recently asked to try out Deliveroo’s delivery service to order Pizza Express’s Etna Pizza.

The Etna Pizza, is a spicy Romana recipe with ‘nduja sausage paired with sweet and spicy roquito chilli peppers. The Etna Pizza was taken off the Pizza Express menu last year.

Pizza Express fans were very disgruntled with this, so Pizza Express have put it back on their menu exclusively for customers to order via the Deliveroo App this Autumn.

The return of the much-loved recipe on the restaurant brand’s Deliveroo page follows a dramatic showdown on the PizzaExpress Twitter page earlier this year between two retro classics – the Rustichella and Etna – to be re-instated on the Autumn Specials 2016 menu. Although the pancetta-laden Rustichella won by a fraction, there was still overwhelming demand for the Etna to grace us with its presence again; so spice lovers with a Deliveroo account can now bag the best of both worlds.

I’ve been a Pizza Express fan for many years, but not for their pizza. When I used to work in an office, we used to have girly lunches that would be held at Pizza Express. I would always opt for the Spinach & Ricotta Canneloni.

Ordering Our Etna Pizza:

The Deliveroo App is free to download and very user friendly. It was easy to find the Pizza Express section. We are fortunate to have 2 restaurants in Bath. It took less than 5 minutes to complete our order and we were told by the app that the food would be delivered in 30 minutes.

Pizza Express & Deliveroo

I also ordered a Grand Chicken Caesar Salad to go with our pizza.

The Delivery

Our order arrived before the 30 minutes which was fantastic considering it was being delivered via a cyclist. Kudos to the rider for cycling up our hill, I have problems walking up it!

The Etna Pizza

Unfortunately the Etna Pizza did not meet our expectations.

Pizza Express & Deliveroo

The pizza was stone cold when it arrived. I am not sure if this is down to Pizza Express, Deliveroo or a bit of both. I was surprised it was so cold as the Deliveroo cyclist took it out of one of those bags that retain the heat.

The pizza was also smaller than what we had expected. For £11.50, I expected a big pizza, like what other pizza chains produce.

The pizza itself, generally didn’t taste great. I don’t think it would have tasted nice even if it was piping hot. It was almost like someone had tried to make a bad tasting pizza better by throwing loads of spice on to it. This obviously didn’t work. It tasted like a cheap frozen pizza that you get out the freezer on those nights you can not be bothered to cook.

We were really disappointed.

The Grand Chicken Caesar

Pizza Express & Deliveroo

I am glad I ordered an additional item from Pizza Express & Deliveroo. Not only because the Etna Pizza was such a disappointing size but because it gave me the opportunity to test their menu further.

The salad was very filling and tasted lovely. It had an excellent chicken to salad ratio and also a big helping of Caesar sauce. There is nothing worse than a salad that comes with a tiny bit of sauce and more greenery than meat.

The anchovies were very salty, which was a surprise at first as I had never had them before. They complimented the salad really well.

I don’t know if it was quite worth the £7.50 though, I think that’s a bit expensive for a salad.


I don’t think we will be ordering from Pizza Express again. You may love Pizza Express and if you do, that’s great.  It’s just not our kind of pizza, so we will stick to our usual Pizza Chain.

I’m still intrigued to know why our pizza arrived so cold. I really want to know if it was down to Pizza Express, Deliveroo or both of them. If it’s Deliveroo then that would be a real shame as they deliver from some really good restaurants that Matt & I want to try out.


Note: I was compensated for this post, however all views and opinions are my own.

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  1. Eat Like You Love Yourself October 8, 2016 / 8:52 am

    I wish we had deliveroo. There are about 2 places in my town which deliver, both have minimum order quantities and both aren’t the best options anyway. #JustAnotherLinky

  2. The Tale of Mummyhood October 8, 2016 / 9:21 am

    I’m not a pizza express fan at all and been disappointed on each of the few occasions we have eaten there.


  3. Fi - Beauty Baby and Me October 8, 2016 / 12:52 pm

    That is such a shame you had a negative experience!! I really hope they can offer some sort of apology! At least the salad was nice. Sometimes it’s best to stick to what you know xx #justanotherlinky

  4. five little doves October 8, 2016 / 4:27 pm

    Oh this looks so disappointing!! We had a similar experience with Pizza Express in the summer but thankfully we used Tesco Club card vouchers to pay so it was effectively “free” (if you ignore the thousands I spent at Tesco earning the points!). I ordered a gluten free pizza, one of our main reasons for going there and when it came out it was TINY! Apparantly people who are GF can’t eat a normal sized pizza, despite paying almost double for it!! My son was disappointed with his pizza too, and it did put us off going back. I think it’s actually quite expensive for what it is. Great review though! #justanotherlinky

  5. kristin mccarthy October 9, 2016 / 4:24 pm

    We are not big pizza people over here either- every now and then I get a hankering… our part of the US is not exactly known for it’s pizza.

  6. Ana De- Jesus October 9, 2016 / 8:29 pm

    I am not a fan of Pizza Express either. Sorry to hear that your pizza was cold and was a big disappointment!

  7. Kris October 9, 2016 / 9:40 pm

    What a shame the pizza was cold. I use deliveroo every week and I love it!

    Creepers & Cupcakes

  8. Abi October 10, 2016 / 3:20 pm

    It’s a shame you had a bad experience but your honest review is refreshing! All I know of Deliveroo is that their riders in Cheltenham are crazy!! #justanotherlinky

  9. Becci - The Unnatural Mother October 10, 2016 / 8:38 pm

    I am a huge pizza lover so i would have been very cross if my pizza got delivered cold ! £7.50 for a salad too !

  10. Debbie October 13, 2016 / 4:51 am

    Hi Laura, it’s such a shame that the pizza was a let down (it sounds so nice on paper). A piping hot pizza shouldn’t go stone cold in half an hour if properly insulated. Hopefully, it’s not Deliveroo and you can still enjoy deliveries from other establishments.



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